Frequently asked questions

Yes. Most states' vehicle codes include a medical exemption pathway allowing qualifying drivers to use darker tint than the standard limits. Your certificate documents that a licensed physician evaluated your condition and found darker tint medically indicated.

A physician licensed to practice in your state conducts the medical evaluation. This is a real telehealth evaluation, not an automatic approval.

Limits vary by state. Some states remove the limit entirely for exempt drivers; others set a specific darker VLT percentage. Your state page and certificate include what applies to you.

Print it and keep it in your vehicle at all times. If your state also requires a DMV form or sticker, we include instructions for exactly what to file and where.

Rules differ by state. Some exemptions attach to the person, some to the vehicle. Check your state page, and describe your situation in the questionnaire so the physician can advise.

Validity and renewal rules vary by state. Renewal details are provided with your certificate.

You receive a full refund under our 30-day money-back guarantee, automatically, with no forms to fill out.

Yes. Your questionnaire is shared only with the reviewing physician and stored securely. We never sell or share your health information, and nothing goes to the DMV unless you file it yourself.